Tri State Stone Inc. in Newark, NJ Open now

Reviews about Tri State Stone Inc.

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  June 03, 2019, by Armando Pedreira
  Had them install granite top 2 years ago and recently started to crack. Called them to come check it out but got the runaround. Absolutely terrible customer service. Will never recommend them to anyone. Absolutely pathetic the way I got treated
• ★ ☆ ☆ ☆ ☆

  May 11, 2019, by nolittletoe
  Well everything started pretty well, and went fairly well, up until the end. Admittedly the counter looks great, but they damaged one of my new drawer fronts when installing the counter. I now have a fairly large scratch on a drawer face in my brand new kitchen. When I pointed out that the drawer wasn’t damaged before the counter installation, and asked to be reimbursed $39 for a new one, I was told (direct quote from email) “SORRY MY GUYS ARE SAYING THEY DIND THAT.” Really? Your employees didn’t tell you they screwed up? But ok, I’ll give them the benefit of the doubt, maybe they didn’t notice. And maybe it’s my fault for not looking for damage prior to cutting a check for the remainder of the work, but refusing to reimburse a customer $39 for damages seems like pretty lousy way to end this transaction, especially in world full of online reviews. If you do decide to go with tri-state I’d advise you to make a close inspection for any potential damages prior to completing payment. If damage they caused is discovered after the fact you’re just out of luck. Even if it’s only $39.